Justworks - Payments Experience | 2019 - Current

SENIOR PRODUCT DESIGNER

• Leading Payments Experience team as a Senior product designer creating flows for high risk and complex systems.

• Leading end-to-end product development process: discovery research, defining, exploration, implementation, and launch

• Collaborating within cluster and cross cluster: Engineers, PM, PMM, UX copy strategist, Business intelligence, Legal & Compliance teams, and AM/CS.

• Led and improved on processes like ResearchOps and Product Development Process