Product Designer, User researcher, Research Operations
 

Hi, I’m Fannie Pan.

A NYC-based senior product designer at Justworks doing all things design and research. I focus on creating better experiences and bring empathy to fields that are often overlooked.

Current work

Source: www.justworks.com

Source: www.justworks.com

Justworks - Payments Experience | 2019 - Current

SENIOR PRODUCT DESIGNER

  • Leading Payments Experience team as a Senior product designer creating flows for high risk and complex systems.

  • Leading end-to-end product development process: discovery research, defining, exploration, implementation, and launch

  • Collaborating within cluster and cross cluster: Engineers, PM, PMM, UX copy strategist, Business intelligence, Legal & Compliance teams, and AM/CS.

  • Led and improved on processes like ResearchOps and Product Development Process

 

Past work